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Sunday, July 5, 2009

How Can I Make My People Trust Me?

OK, so you've been taught that -- and you believe -- to be an effective leader, in order to help your people develop and grow, to build a superb team, you've got to have a team that trusts you as their leader.

So how can you make them trust you?


You cannot make your people trust you.

You cannot tell them they can trust you...well, you can; but your words will ring hollow unless there's some "umphf" behind it.

What do you need to do? You can't just snap your fingers and make it happen, but there are actions you can take to move toward a "trust" relationship:

1. Let the team know what they can expect from you...and meet the expectations. In other words, do what you say you'll do.
2. Build relationships with your team members (and I don't mean being buddies). Understand what is important to your people so you can help them achieve.
3. Show your people that you have their best interests in mind (like I alluded to in #1), by your words, your expressions, your actions.
Ask yourself a question: do you have your team's best interests in mind? And if you do, do they think so? Remember, perception is reality -- yours and theirs.

I know from personal experience, unfortunately, that trust is a way easier thing to lose than it is to gain (and almost impossible to regain once lost) so make your relationship with your team a priority.

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