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Thursday, September 10, 2009

Servant Leadership...in Reverse


There are those who consider themselves servant leaders. These are leaders who work to help ensure their people flourish and succeed; not the other way around. I definitely subscribe to this type of leadership. If we empower our folks to exceed expectations in the pursuit of the mission, then it will help ensure we succeed, as well.

There is a temptation for some servant leaders to try to be all things to all people, to be larger than life, and to show they can handle anything. This temptation is a dangerous one because no one can do everything. Working with this mindset can overload even the best managers and leaders, potentially causing failure for the individual and the entire team. Teamwork can suffer when service only flows one way.

To be a true servant leader, sometimes you have to let others help you. Sometimes you have to let your aura of power and strength drop and show you are human. When you are in need, whatever that need may be, it's your duty to give others the opportunity to help you. Two-way support, just like two-way communication, is a sign of a healthy relationship between two or more people.

If you're a strong servant leader, then you've modeled what selfless service looks like. Now, give your people the opportunity to practice what they've learned from you, not only on their customers, but on their fellow team members, too...including you.