In times of stress, trial, or other hardships, who do your team members turn to?
Where I live now, most people have at least one relative who can be considered near by and to whom they might go when they have trouble. That isn't the case for everyone in the world. My family and I lived in Germany for 5 years. Family was 6,000 miles away. When we had stresses in our lives, we had to decide who we should talk to.
If your people are experiencing trouble, do they come to you, as their boss? Do you take the time for your folks? Do they know that you care about them as individuals as well as workers? Is there a personal relationship with each of the people directly under your care? Have you developed a culture and climate in your office that lends it to people reaching out, that lets them know it's OK to talk to the boss?
If your people have trouble, do you want them to come to you?
Coaching: The Four Essentials
8 years ago